Cloudimage & Filerobot Status Page
All Systems Operational

About This Site

All you need to know about scheduled maintenance windows, incidents and their status as well as service availability of Cloudimage & Filerobot's main components.

Scaleflex (Cloudimage & Filerobot) is an end-to-end cloud-based image and video management solution for your Web and mobile applications with an integrated premium CDN.
For Filerobot users, please note that Cloudimage being the media optimization and CDN integrated in Filerobot, both categories below are relevant to you.

Scaleflex (Cloudimage & Filerobot) service status:

Cloudimage Operational
90 days ago
100.0 % uptime
Today
Image Transformation Infrastructure Operational
90 days ago
100.0 % uptime
Today
Image Delivery CDN Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Admin Console (UI) ? Operational
90 days ago
100.0 % uptime
Today
Filerobot Operational
90 days ago
100.0 % uptime
Today
Uploader Infrastructure Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Asset Hub (UI) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 30, 2021

No incidents reported today.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Resolved - Dear Customers,

Please be aware that the incident related to the 502/503 Error you experienced is resolved.

This was a network issue between our Hosting and CDN providers and we had to action our contingency plan.

During the incident, you may have experienced that some images were not delivered and then delivered again. In principle, this phenomena would have affected the images which were not CDN cached yet.

We apologise for the inconvenience and we will continue to work with our hosting provider to ensure that this kind of incident would not occur again.

We are available if you need further assistance.

Regards,
Scaleflex Major Incident team
Nov 25, 12:53 CET
Monitoring - Dear Customers,

Please be aware that the incident is solved and we are closely monitoring our service delivery.
If you experience some issue, please inform the Scaleflex Support team as soon as possible.

We do apologise for the inconvenience caused.

Regards,
Scaleflex Major Incident team
Nov 25, 11:15 CET
Identified - Dear Customers,

Our Infrastructure team has identified a network issue between our Hosting and our CDN providers.
As a result, some customers may experience a high level of 502/503 Error.

We are actively working on resolving this incident by activating our Contingency Plan.

We will keep you informed on progress.

Regards,
Scaleflex Major Incident team
Nov 25, 10:00 CET
Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.